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Warranty and Copper Guides

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Limited Sink Warranty

Copper Sinks will replace without charge, (excluding labor) any copper sink supplied by Copper Sinks that is proven to be defective, with an equivalent replacement, within the specified appropriate period from date of purchase, to the original owner, provided it has been used solely in a residential application and installed in accordance with the Copper Sinks installation instructions, used and cleaned as recommended, and not damaged due to abuse, misuse, or negligence.
Please be aware that all rustic sinks and tubs have a finish that is by nature uneven and variable in color and pattern. In addition, the dimensions and consistency of shape can vary considerably. We offer these sinks and tubs with the view that these variations are part of the rustic character and charm, and do not constitute defects. Copper is also malleable. Materials that are malleable can be hammered or stretched or rolled into various shapes with relative ease, while still maintaining their strength. Some metals, like copper, are also ductile, which means they are flexible. Should your sink arrive with a bent edge, it can be hammered back into position with little effort. Use a wooden or rubber mallet to straighten any edges that may have been altered in shipping.
(In the event of a warranty claim, the owner will be required to provide proof of purchase - save sales receipt.)

This warranty will not cover any damages which might be caused by the product. (Some states do not allow such limitation, so this reference may not apply to you.)
Copper Sinks reserves the right to inspect any sink reported to be defective prior to replacement of the sink. All decisions are final. Replacement cost EXCLUDES transportation and any labor costs for the removal or reinstallation.

Copper Sinks shall not be liable in case of:
This warranty supersedes all other warranties, expressed or implied.
The foregoing warranties are exclusive and made only for the buyer. NO OTHER WARRANTY, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL BE DEEMED TO EXIST IN CONNECTION WITH ANY OF THE GOODS OR SERVICES SUPPLIED HEREUNDER, AND ANY IMPLIED WARRANTIES FOR A PERIOD GREATER THAN THE WARRANTY PERIOD CONTAINED IN Copper Sinks LIMITED WARRANTY ARE HEREBY EXCLUDED. Copper Sinks SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES IN ANY WAY RELATED TO THE GOODS OR SERVICES SUPPLIED HEREUNDER. No employee, agent, or other person is authorized to give any warranties on behalf of Copper Sinks. in addition to or different from the herein given to assume for Copper Sinks. Any other liability in connection with any of its products except if in writing which is signed by an officer of Copper Sinks and expressly and intentionally gives such warranties or assumes such liability.

Click here to view the Warranty (PDF).

Care and Maintenance Guide

Never use abrasives or soft scrub!!! Soap and Water Does the Trick

To protect the finish on copper sinks avoid using abrasive cleaners. No coarse, acidic, or alcohol-based cleaners should be used. No Steel wool, Brillo pads, or wire brushes as they can may scratch copper surfaces. Clean with hot soapy water and scrub with a soft nylon brush. For Tough stains try using a paste of baking soda and water applied with a sponge. Rinse thoroughly and dry with a soft cloth. Copper sinks can be used for all normal household tasks but avoid prolonged surface exposure to acidic foods such as tomato sauce and citrus products. If these products sit overnight in direct contact with copper, the surface may discolor. Should the surface discolor, it will start to darken back down with use. This darkening process time will depend on how much use the sink gets. The more it is used, the faster the process.

The natural patina process may also be affected by mineral content in your water supply. Removing any standing water with a soft cloth is recommended to prevent calcium staining and mineral buildup.

Copper Sinks are hand formed from the finest quality copper available today. The Patinas are created by a firing process and will change over time, developing more interest and variations. A copper finish is a living finish and never really stops changing in color. You can greatly reduce this change with the use of an auto (Paste) wax and or furniture oil such as Pledge Lemon Oil. Sinks can also be sealed with olive oil (oils will darken and enrich color somewhat. Use the auto wax a few times a year or the Lemon oil as often as you like.

Copper is more sanitary than any other sink material,
its antibacterial. Science shows us bacteria can live for days on a stainless steel surface, but for only a matter of hours on copper.

To keep sinks in pristine condition, dry after use.

To further age and patina a sink, dissolve a teaspoon of salt with 1/4 cup ammonia and apply to sink. Let dry for half and hour, then wash with cold water and dry with a clean, soft cloth. Repeat process to further patina. This process also works in areas that may have been brightened or lightened.

Please be aware that all rustic sinks and tubs have a finish that is by nature uneven and variable in color and pattern. In addition, the dimensions and consistency of shape can vary considerably. We offer these sinks and tubs with the view that these variations are part of the rustic character and charm, and do not constitute defects.

Copper is also malleable. Materials that are malleable can be hammered or stretched or rolled into various shapes with relative ease, while still maintaining their strength. Some metals, like copper, are also ductile, which means they are flexible. Should your sink arrive with a bent edge, it can be hammered back into position with little effort. Use a wooden or rubber mallet to straighten any edges that may have been altered in shipping.

Click here to view the Care and Maintenance Guide (PDF).

Installation Recommendations

CAUTION! Unless you are an experienced plumber, do not attempt to install this unit yourself. It should be installed by a licensed plumber or someone familiar with plumbing and sink installation.

Undermount Sink Installation Instructions for Wood or MDF Countertops

  1. CAUTION!: If this is a new installation, countertop cutout for sink should be measured by subtracting 1/2" - 1" from the width and 1/2" - 1" from the length. This will allow a 1/4" - 1/2" drip edge over the edge of the sink. If this is a replacement sink, skip to #3.
  2. Carefully make cutout in countertop material following manufacturers' instructions and precautions if any when doing so. Pre-drill mounting holes in the top rim of the sink.
  3. Apply a liberal bead of sealer to the top of the copper rim. Attach sink base to the underside of the countertop using galvanized screws.
  4. a. Installing Drain Assembly: Apply a 1/2" diameter bead of 30 year clear silicone (do not use epoxy or plumbers putty) to the underside of the drain assembly rim and insert into the copper sink. Underneath, the rubber gasket is applied first, followed by the cardboard gasket and finally the threaded metal retaining ring. Carefully tighten to compress the silicone (do not use epoxy or plumbers putty) until drain is fully seated in sink, at this point the sink base and liner are drawn together. Do not over-tighten!
    b. Installing Disposal Trim Ring Assembly: Apply a 1/2" diameter bead of 30 year clear silicone (do not use epoxy or plumbers putty) to the underside of the trim ring assembly rim and insert into the copper sink. Underneath, the rubber gasket is applied first, followed by the cardboard gasket and finally the threaded metal retaining ring. Carefully tighten to compress the 30 year clear silicone (do not use epoxy or plumbers putty) until trim ring is fully seated in sink and the sink base and liner are drawn together. Do not over-tighten!
  5. When attaching the disposal to the trim ring, do not over-tighten the clamp band, which attaches the disposal to the trim ring. The ring may crack or break into several pieces, which may cause serious injury. Copperhead Sinks will not be liable for repair or replacements of any cracked trim rings that are damaged in this manner.

Undermount Sink Installation Instructions for Stone Countertops
  1. CAUTION! : If this is a new installation, countertop cutout for sink should be measured by subtracting 1/2" - 1" from the width and 1/2" - 1" from the length. This will allow a 1/4" - 1/2" drip edge over the edge of the sink. If this is a replacement sink, skip to #3.
  2. Carefully make cutout in countertop material following manufacturers instructions and precautions if any when doing so.
  3. Mount two rails across the inside of the sink base cabinet (1 x 3’s are fine) to support the base cabinet in such a way that the top rim of the sink is 1/8" - 1/4" below the bottom of the finished stone countertop. Apply a liberal bead of sealer to the top of the copper sink rim. Install Stone Countertop over sink.
  4. a. Installing Drain Assembly: Apply a 1/2" diameter bead of 30 year clear silicone (do not use epoxy or plumbers putty) to the underside of the drain assembly rim and insert into the copper sink. Underneath, the rubber gasket is applied first, followed by the cardboard gasket and finally the threaded metal retaining ring. Carefully tighten to compress the 30 year clear silicone (do not use epoxy or plumbers putty) until drain is fully seated in sink, at this point the sink base and liner are drawn together. Do not over-tighten!
    b. Installing Disposal Trim Ring Assembly: Apply a 1/2" diameter bead of 30 year clear silicone (do not use epoxy or plumbers putty) to the underside of the trim ring assembly rim and insert into the copper sink. Underneath, the rubber gasket is applied first, followed by the cardboard gasket and finally the threaded metal retaining ring. Carefully tighten to compress the 30 year clear silicone (do not use epoxy or plumbers putty) until trim ring is fully seated in sink, at this point the sink base and liner are drawn together. Do not over-tighten! When attaching the disposal to the trim ring, do not over-tighten the clamp band, which attaches the disposal to the trim ring. The ring may crack or break into several pieces, which may cause serious injury. Copper Sinks Direct will not be liable for repair or replacements of any cracked trim rings that are damaged in this manner.

    Click here to view the Installation Guide (PDF).